Before
- Plain text email with no logo.
- Reset link as a long URL string — hard to tap on mobile.
- No hint about what to do if the reset was not initiated by the user.
Use case
Customize the WordPress password reset email
The default WordPress "forgot password" email is functional but unbranded. With FreddyMail, the reset flow gets a clear layout with brand color, a secure button and a short security note.
Before vs. after
After
- Branded header with logo.
- Large "Reset password" button in brand color.
- Short security note: "If this was not you, ignore this email."
- Footer with a support link.
Click path
- Open FreddyMail > Email types and pick "Password reset".
- Assign an existing template or create a new one in the designer.
- Place the reset link as a button and adjust label and color.
- Add a security notice block below the button.
- Save and trigger a password reset for a test user from the WordPress login screen.
- Check FreddyMail > Logs and the delivered email.
Why it matters
- Trust: A branded email does not look like phishing — users click the reset button more reliably.
- Mobile conversion: A button is easier to tap than a long URL on mobile.
- Security: The notice helps users spot unwanted resets quickly.
Common questions
- Does the template also work for "new user account"?
- Yes. "New user" is its own email type and can receive a template the same way.
- Does this break the WordPress reset flow?
- No. FreddyMail only replaces the email design. The reset link still comes from WordPress.
- What if the user does not receive the email?
- FreddyMail > Logs immediately shows whether the email was generated and handed over to the provider. Common causes are SPF/DKIM issues or spam filters.
Ready to implement?
FreddyMail Pro includes the designer and the standard WordPress email types.